We strive in giving our families the best service at the most competitive fair prices.
Burials
Cremation & Memorial services
Policies
Tombstones
Bereavement counselling
Who we are
Fairness
We hold fairness and sensitivity in the highest regard, we honor, value, & respect every family we serve, regardless of creed, religion, socio-economic status, lifestyle and customs, sexual orientation, race, age, political affiliation, physical disability or gender.
Convenience
We also do home arrangements so if the family can't come to our offices we do home or telephonic arrangements whichever is more convenient for our clients as we want them to be comfortable and at ease in such difficult times.
Our Mission:
For over 22 years Eden Funeral Services & Cremations has been a privately owned funeral home started by Mr. Jan Lubbe providing the residents of Hartenbos with gentle, compassionate care; continuous grief support; and uniquely personalized funerals, memorial services and products at outstanding quality & affordable prices.
It is our mission to continue being an integral keystone of our community!
Our Vision:
Through honesty, we hope to create a strong familial work culture by being kind, reliable and show gratitude towards our families, thereby fostering genuinely wholehearted and generous relationships with the families we serve.
“As neighbors, friends and family members that we serve, we strive to
develop a high level of trust and to give back to our community”
We are committed to ensuring your personal information is protected and used only in accordance with this privacy policy.
Introduction
Our privacy policy explains what personal information we collect, why we collect, how we protect, how we use it and the rights you have over your information.
In this privacy policy, when we refer to “Eden Funeral Services”, “us”, “we”, or “our”, we mean Eden Funeral Services (a company incorporated in South Africa). This privacy policy sets out how Eden Funeral Services uses, processes and protects any information we collect from you, or that you provide to us when using this website.
By using our website, you consent to our collection and use of your information as described in this policy. Eden Funeral Services is the data controller of the processing of all personal information that we collect through this website.
This policy may change from time to time, so please check this page for any updates.If you have any comments, questions or concerns regarding this policy, please contact us at 044-695-0447.
What information do we collect?
The personal information we collect and process from you is to provide you with information or services that you have requested, including job applications. This information we collect and process will include the following:
Contact details which will include your name, email address, organisation, phone number, physical address, employment and any information you provide us in our correspondence.
Business information which will include banking details, organisational information and any general information you provide in carrying out day to day operations including invoicing, sales, proposals and any other communication or correspondence
IP address information, social handles and usernames
How do we collect information?
We use different methods to collect data and information about you. These will include:
Attending meetings or by you visiting our offices
Submitting data through our website, such as a contact form or subscribing to our newsletter
Job applications
Email correspondence
Telephone conversations
Letters or paper communications
Social media engagements
Third parties where you have provided consent
Sales or marketing requests for our products or services
Events such as trade shows, talks or conferences
How do we use your personal information?
We use your personal information to better understand your needs and to provide you with information or services that you have requested. This information will also enable us to provide you with a better service. The main reasons we may use your information include:
To provide you with information for our products and services
To provide you with support, updates or information about your website or application
To send you promotional emails or newsletters about our press releases, latest work, new products, offers or content we think you will find interesting• To communicate with you
For general record keeping
Where we require to enter a business contract together
You may unsubscribe from any communication at any time. Please contact us at 044-695-0447 if you wish us to remove your information from our records.
How do we secure your personal information?
We take the protection of your data seriously and do our best to protect your personal information, however it is important to note that the transmission of data over the internet is not completely secure. We have put in place appropriate technical, security and organisational measures, including encryption, to protect your personal information and privacy.
Your personal information is protected using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer or device. We use cookies to collect information from you anonymously and allow us to customise your use of the website and provide feedback to improve our website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
For more information regarding our Cookies, please see our Cookie Policy
Links to third party websites
We may provide links to other websites of interest which are not operated and controlled by Eden Funeral Services. These may include our partner networks or affiliates. Once you have used these links to leave our website, please note that we do not have control over the other website. We are not responsible for these third party websites, their content or how they collect or use your personal information.
Third party websites may have their own privacy policies explaining how they use and share your personal information. You should exercise caution and review the privacy policies for the website you link to before you continue using the website. We do not make any representation about third party websites.
Sharing your information with third parties
We will not share your personal information with any other third party organisation or person without your consent.
International transfer of your data
We may send your information outside the European Economic Area (EEA) to other office locations. Where your personal data are transferred or accessed outside the EEA, we will ensure the appropriate protection and safeguards are put in place.
How long do we retain your data?
We only retain your data for as long as we deem necessary in order to fulfil the purposes we collected it for, including the purposes of any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When the purposes we collected the data for have ended we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
Opting out
We only retain your data as long as we deem necessary in order to fulfil the purposes we collected it for, including the purposes of any legal, accounting or reporting requirements.
Can I access the information you hold?
Based on this Privacy Policy, you are entitled to know whether we hold information about you and if we do hold information about you, you are entitled to:
See what data we hold about you, if any
Change or correct any data we hold about you
Ask us to delete any data we hold about you
Express any concern about our use of your data
Please contact us at 044-695-0447.
Contact us
If you have any questions or concerns about this Policy, please contact us at 044-695-0447.
Changes to this Privacy Policy
We will review and update this privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.
Our policy was last updated on 14 February 2023.
Cookie Policy
This website uses cookies. By continuing to use this website, you are deemed to consent to our use of the cookies described in this Policy. If you do not consent to us using cookies then please read the section of this Policy entitled “Blocking our Use of Cookies”.
What are cookies
Cookies are small text files that are placed on your computer via your web browser or your mobile device when you visit pages on our website. Cookies will not harm your computer or device and are generally there to provide a better user experience.
Cookies set by the website set by us (Eden Funeral Services) are called “first party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using. The third parties that set these third-party cookies can recognise your computer both when it visits the website or service in question and also when it visits certain other websites or services.You can find out more about cookies by visiting All About Cookies
Why do we use cookies
Cookies help us to improve our website and provide for a better user experience. The cookie helps us analyse web traffic or can even provide information for you when you visit a website. Cookies can also help us with information to improve the website experience for you.
We generally use analytical tools like Google Analytics to help us better understand how our website is being used. These tools collect traffic log information and visitor behaviour information anonymously.Some cookies we use are session cookies which are temporary and remain in your browser until you leave the website. Other cookies are persistent and may remain after you leave the website.
Below are the cookies we use and how we use them:
Site Name Cookie (sitename_cookies)
This cookie is used to control appearance of the cookies information banner. This cookie is set on arrival to the site by default. It expires after a set time and is not set again unless a user changes their cookie settings.
Google Analytics Cookie (_utma, _utmc, _utmz, _ga)These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitor’s have come to the site from and the pages they visited. Click here for an overview of privacy at Google.
AddThis Cookie (_atuvc, _atuvs)
We operate the AddThis sharing buttons and platform on our sites; this enables sharing content on the web easy. AddtThis provide this privacy policy to let you know what information we collect, how we use it, share it and protect it. Click here for an overview of the AddThis Privacy Policy.
Blocking our use of cookies
You can disable use of cookies on this website by activating the settings in your browser. Please visit All About Cookies where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.
We may update this policy from time to time in order to reflect any changes to the cookies we use. Any changes will be updated on this webpage. This policy was last updated on 18 May 2018.
If you have any questions about this policy, please contact us